Return & Refund Policy

Bhara.com provides a service, so there is no physical product to return. This policy applies to the one-time ৳5,999 Full Rental Assistance service for all property types shown on our pricing page.

No suitable match: full refund

If no suitable match is found, we refund your entire agent service fee, with no questions asked and no deductions. Contact support with your mobile number and payment reference so we can locate the payment. This guarantee takes precedence over the cancellation terms below; no explanation or evidence is required.

Before service begins

If you cancel before our agent begins the agreed search, contact us to request a refund of your payment. Any gateway processing charge that cannot be recovered will be explained before the refund is processed.

After service begins

If you cancel after the agent begins work, we review the work already completed and explain any deduction before issuing a refund of the unused portion. No additional success payment is due for the package.

Errors or service issues

For a duplicate charge, incorrect amount, or service that was not provided as agreed, contact us within 7 days of the charge. Include your name, phone number, transaction reference, and a brief explanation. We will investigate and communicate the outcome and any refund timeline. Gateway and bank processing times may vary.

Email support@bhara.com or call +880 1815-667719. See our Terms & Conditions.